Last updated: July 2026
You may cancel your subscription at any time from your admin dashboard. Upon cancellation, your access will continue until the end of the current billing period. No partial refunds are issued for the remaining days of the current billing cycle.
Full refunds are available within 7 days of the first subscription payment if you are not satisfied with the service. After 7 days, refunds are considered on a case-by-case basis. Annual plan subscribers may request a pro-rated refund within the first 30 days.
To request a refund, email billing@EduManager360.com with your school name, registered email, and reason for the refund request. Our team will respond within 2 business days.
Approved refunds are processed within 5-7 business days. The refund will be credited to the original payment method used during purchase.
Setup fees (if any), premium add-on activations after usage, custom development work, and data migration services are non-refundable.
If you reduce your student count mid-cycle, the reduced rate applies from the next billing cycle. No refund is issued for the current cycle, but you will not be charged the higher rate going forward.
For any billing disputes or questions, contact our billing team at billing@EduManager360.com. We aim to resolve all billing issues within 48 hours.